How can we help?
Search our Frequently Asked Questions here or see commonly asked topics below.
Are there any hidden data charges?
Does the extra data I bought roll over if I don't use it all in the month?
How do I know when I have nearly used up all my data?
How much do I get charged if I go over my data allowance?
Need help?
If you want some advice on an upgrade to your existing package, or need to let us know about a problem, our friendly Customer Support team in Dorset are here to help Monday to Saturday 8am to 9pm (excluding public holidays) and Sundays / Bank Holidays 10am to 4pm.
Call us on 0333 240 7997, or you can complete the form, and we’ll get back to you.
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